Terms of Service

1. This agreement

By downloading, opening or using Five Trends (the “App”) you agree to these Terms of Service (the “Terms”). If you do not agree, do not use the App. The App is provided by Five Trends (“we”, “us”).

Our Privacy Policy is incorporated into these Terms by reference and forms part of them.

2. Who can use it

You must be at least 13 years old, or 16 if you are in the European Economic Area, unless a parent or guardian consents and agrees to these Terms on your behalf. You must also be old enough to hold an account on any platform you connect. If you use the App on behalf of a business, you confirm you are authorised to bind it to these Terms.

You may not use the App if you are barred from doing so under the laws of your country or ours.

3. Your account

You sign in with Apple or Google. You are responsible for keeping that sign-in method secure and for everything that happens under your account. Tell us at support@fivetrends.app if you believe someone else has access to it.

The information you give during onboarding should be accurate. It is not a formality: the baseline, the archetype and the projection are all computed from it, and inaccurate answers produce a useless analysis.

4. What the app does

Five Trends is a content-analysis tool for creators. It:

• asks you a structured set of questions to identify your niche, your intended viewer and your realistic posting capacity;
• derives a creator archetype from your answers and presents it to you;
• reads the public performance data — and, where useful, the content — of videos you have already published on a platform you connect, without keeping a copy of the videos;
• compares each new post to a baseline computed from your own recent posts and produces a short written analysis;
• projects, arithmetically, what a stated posting pace tends to compound into over time; and
• suggests one concrete thing to make next, and tracks a streak.

What it is not: the App is not a marketing agency, not a publishing tool, not financial, legal, medical or professional advice, and not a service that will grow an audience on your behalf. It does not post, comment, follow, message or delete anything anywhere.

5. Connected accounts

Connecting Instagram or TikTok is optional but the App can do very little without it. When you connect, you authorise us to retrieve, on your behalf and using only the read permissions you granted, your account details and the public performance data of your published posts.

You are responsible for:

• holding the rights to the account you connect and to the content in it;
• complying with that platform’s own terms, which continue to apply to you independently of these Terms; and
• revoking our access when you no longer want it, either in the App or in the platform’s settings.

We are not affiliated with, endorsed by or sponsored by Meta Platforms, Inc. or TikTok Ltd. Those platforms can change, restrict or withdraw their APIs at any time. If they do, parts of the App may stop working through no fault of ours, and we do not guarantee continued access to any third-party data.

6. Subscriptions and billing

The App is free to download. Core paid features are provided through Five Trends Pro, an auto-renewing subscription sold as:

Prices are shown in US dollars and may differ by region and over time; the price shown in the App at the moment of purchase is the price that applies. Where an introductory 3-day free trial is offered and you are eligible for it, the trial runs first and the subscription begins when it ends. Eligibility for a trial is determined by Apple, and each Apple ID may use a given trial once.

All payment is handled by Apple through your Apple ID. We never receive or store your payment details. Your subscription renews automatically for the same period at the then-current price unless you cancel at least 24 hours before the end of the current period. Apple charges the renewal within 24 hours of the period ending. If a trial is running and you do not cancel at least 24 hours before it ends, it converts into a paid subscription.

7. Cancellation and refunds

Cancel at any time in Settings on your device, then your name, then Subscriptions. Cancelling stops the next renewal; access continues until the end of the period you have already paid for. Deleting the App or your Five Trends account does not cancel a subscription — only Apple can do that.

Refunds are issued by Apple under its own policy, not by us. Request one at reportaproblem.apple.com. Nothing here limits any statutory right of withdrawal or refund you have under consumer law where you live.

8. Acceptable use

You agree not to:

• connect an account you do not own or are not authorised to manage;
• reverse engineer, decompile or attempt to extract source code from the App, except where that restriction is unenforceable by law;
• access the App through automated means, scrape it, or resell, sublicense or redistribute its output as your own product;
• probe, overload or interfere with our systems, or circumvent any rate limit, paywall or security control;
• use the App to develop a competing product, or to train a machine learning model on its output;
• use the App for anything unlawful, or in breach of a connected platform’s terms.

9. AI output and projections

Part of what the App shows you is generated by an artificial intelligence model. You should understand three things about that.

It can be wrong. AI-generated text is probabilistic. The App grounds it in figures our own code computed, which reduces the risk of invented numbers, but the interpretation around those numbers may still be mistaken, incomplete or unhelpful. Use your judgement.

A projection is arithmetic, not a forecast. Projections extrapolate from a posting pace you told us you could keep. They cannot account for a format that stops working, a change in how a platform ranks content, a month you do not film, or anything else about the real world. We make no representation, warranty or guarantee that you will gain any followers, views, engagement, income or opportunity of any kind.

It is not professional advice. Nothing the App outputs is financial, legal, tax, medical or career advice. Decisions you make after reading it are yours.

10. Intellectual property

The App, its interface, its onboarding script, its analysis methodology, its name and its logo belong to us and are protected by intellectual property law. Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable licence to use the App on Apple devices you own or control, for your own purposes.

Your content stays yours. Your videos, captions, onboarding answers and connected-account data remain your property. You grant us only the licence we need to operate the App for you — to store and display your data back to you, to transiently process a published video in order to analyse it, and to send the limited payload described in section 6 of the Privacy Policy to our AI provider. The licence is non-exclusive, royalty-free and strictly limited to running the App for you: we acquire no right to publish, distribute, sublicense or train models on your content. It ends when you delete the data or your account.

We do not retain copies of your videos. What we keep is the analysis the App produced from them.

The analysis text the App generates for you is yours to use as you wish.

11. Feedback

If you send us suggestions, we may use them without restriction, compensation or obligation to you. We will not identify you as their source without your permission.

12. Availability and changes

We aim to keep the App available but do not promise uninterrupted service. We may add, change, suspend or remove features, and we may impose reasonable limits on usage. If we make a change that materially reduces what a paid subscription provides, we will tell you before it takes effect, and you may cancel.

13. Termination

You may stop using the App and delete your account at any time — see the deletion instructions. We may suspend or terminate your access if you materially breach these Terms, if we are required to by law, or if continuing would expose us or other users to harm. Where circumstances allow, we will give notice first.

Sections 9, 10, 13, 14, 15, 16 and 17 survive termination.

14. Disclaimers

To the fullest extent permitted by law, the App is provided “as is” and “as available”, without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or trade usage. We do not warrant that the App will be error-free, that third-party data will be accurate or available, or that any result you want will be achieved.

Some jurisdictions do not allow the exclusion of certain warranties. In those places, this section applies only as far as the law permits, and your statutory consumer rights are unaffected.

15. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, nor for lost profits, lost revenue, lost audience, lost opportunities or lost data, however caused and on any theory of liability.

Our total aggregate liability arising out of or relating to the App or these Terms is limited to the greater of (a) the amount you paid us in the twelve months before the event giving rise to the claim, or (b) fifty US dollars.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.

16. Indemnity

You agree to indemnify us against claims, losses and reasonable legal costs arising from your misuse of the App, your breach of these Terms, or your breach of a connected platform’s terms or of anyone else’s rights.

17. Governing law and disputes

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-law rules, and the state and federal courts located there have exclusive jurisdiction over any dispute. If you are a consumer, this does not deprive you of the protection of the mandatory laws of the country where you live, nor of the right to bring proceedings there.

Before starting formal proceedings, please email us at legal@fivetrends.app. Most problems are resolved that way faster than any other.

18. Apple-specific terms

These terms apply where you obtained the App from the Apple App Store, and prevail over anything inconsistent elsewhere in these Terms.

• These Terms are between you and us only, not with Apple. Apple is not responsible for the App or its content.
• The licence granted in section 10 is limited to a non-transferable licence to use the App on Apple-branded products you own or control, as permitted by the Usage Rules in the Apple Media Services Terms of Use.
• Apple has no obligation to provide maintenance or support for the App. Support requests go to support@fivetrends.app.
• If the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever regarding the App.
• We, not Apple, are responsible for addressing any claim relating to the App, including product liability claims, claims that the App fails to conform to a legal requirement, and claims under consumer protection or similar legislation.
• We, not Apple, are responsible for investigating and resolving any third-party claim that the App infringes that party’s intellectual property rights.
• You represent that you are not located in a country subject to a US Government embargo or designated as a “terrorist supporting” country, and that you are not on any US Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, have the right to enforce them against you.

19. General

These Terms, together with the Privacy Policy, are the entire agreement between us about the App. If any provision is held unenforceable, the rest stays in force. Our not enforcing a provision is not a waiver of it. You may not assign these Terms; we may assign them as part of a merger, acquisition or sale of assets.

We may update these Terms. The date at the top of this page shows when they last changed, and we will notify you in the App before a material change takes effect. Continuing to use the App after that means you accept the updated Terms.

20. Contact

Legal notices: legal@fivetrends.app
Support: support@fivetrends.app